FAQs

Self-storage is a safe and convenient, do-it-yourself way of storing your possessions. Once you hire an individual storage unit from a self-storage company to store your goods in, either for short or long term, you are free to use the space as you choose. This means you can move your possessions or goods to and from the storage unit whenever you please and have 24/7 access to your possessions.

AAA Platte storage facilities are easily accessible, secure, well-lit, clean and dry and well-maintained for your valuables. We offer storage units for private customers as well as to businesses. Follow these easy steps to hire a self-storage unit:

  1. Look up the AAA Platte Self Storage location: Our storage facility is conveniently located off East Platte Avenue in Colorado Springs. We are close to Fort Carson, Shriever Air Force Base and Peterson Air Force Base.
  2. Find the ideal size storage unit for you. We have everything from economical 5' x 5' units to spacious 10' x 20' ones. If you're unsure about how big a unit to reserve, check our estimator or call at 719-602-4802 to speak to a storage professional for guidance. Better yet, stop by and take a tour. And if you are ready to store, you can also reserve it immediately with our quick and convenient online system.
  3. We are happy to help with every aspect of your move, from supplies to transportation. All that is left to do is move your stuff into your unit and put a lock on the door.
Our standard unit sizes range from 5'x5′ to 20'x25′ to meet your storage needs and save you money. You can store everything in our units from one room of furniture to furnishings for your 3+ bedroom house. Use our Size Guide to correctly estimate how much each of our spacious units can hold. All size storage units are located indoors and can be easily accessed through secure PIN code.
When you rent from AAA Platte Self Storage, only you and the people you have authorized to do so can access your storage unit. You can restrict access to yourself unless you choose to grant someone else access to your unit, by simply designating an access code for them.

Outdoor storage units are accessed from outside and are generally all on one level, which often allows the convenience of drive-up access. Indoor storage units are housed within the building (often in multi-storied properties) and thereby better protected from the elements. Indoor units are accessible through industrial elevators.

All storage units at AAA Platte are located indoors, with large hallways and entryways for easy access.

Yes. Climate controlled units are available at our AAA Platte property. Climate control is a specialized feature for storage units to maintain a temperature range of 55 to 85 degrees Fahrenheit, using A/C and heat. Besides that, humidity is also monitored to help protect your stored belongings from damage.
Roll-up doors work similar to garage doors and can be accessed by lifting the door upwards. They are wider than swing doors and since they roll up overhead, it becomes easy to move things in and out. All of our units are located indoors, with large roll-up doors and entryways for easier unloading and access.

You can rent your unit for as long or short period of time as you need!

AAA Platte Self Storage gives you the flexibility of month-to-month rentals with no long-term commitment to lock you in. However, if you are going to be renting for a long period, be sure to ask our storage professional about long-term lease incentives.

Yes, you can reserve a storage unit over the phone or online! Once you know the type of unit you need, you can reserve it immediately. Our online system makes everything from reservations to payments quick and convenient for a stress-free storage hire experience. If you have any questions, or to reserve by telephone, call us at 719-602-4802. We are always happy to help.
Just like most other self-storage properties, AAA Platte Self Storage does not cover any belongings stored in our units. You are fully responsible for all items you are storing at our facility. Your homeowners or renter's insurance will generally cover your possessions while they are in a self-storage facility. Check your insurance policy or call your insurance agent for further clarification. Ask about our insurance offerings through Ponderosa Insurance.

AutoPay - You can choose to sign up for AutoPay with our managers when moving in or at any time during your stay. We will automatically charge your card for you.

Pay online - You can register online and pay your bills conveniently through our payment portal. AAA Platte accepts VISA®, MasterCard®.

Pay by phone - AAA Platte also accepts credit card payments over the phone. Simply call our storage facility at 719-602-4802 for instructions. You will need to know the zip code of your storage location and your unit number to make a payment.

Pay by mail - You can choose to put your check or money order in an envelope and mail it to our location. Please do make sure to put your unit number on your check or money order.

Pay in person - drop by our AAA Platte office and pay by cash, check or credit/debit card (VISA®, MasterCard®).

You don't need a reservation to start storing, but we highly recommend it. This way you'll be sure whether your first choice unit is available and we can guarantee the unit you choose is reserved for you. It can save you precious time on move-in day. You can reserve online or by phone in advance. Reserving a unit will lock in the price you were quoted.
We offer both covered and uncovered storage options for boats, RVs, commercial vehicles, trucks and cars. AAA Platte is one of the only self-storage facilities in the Colorado Springs area to offer long-term parking, from 15' spots to 45' pull-through spaces. These spots are all located within our fenced, well-lit, security-patrolled site that is accessible to you around the clock. Check availability and Reserve Your Spot today.
You can bring your own lock at the time of rental or you can purchase a new, sealed lock from our AAA Platte Storage office facility. No one other than you has a key to that lock. It is completely your responsibility to keep your key or combination to your lock safe.
Yes. AAA Platte offers the largest selection of UHaul rentals in the Colorado Springs area, right from our facility for all new move-ins. And even if we don't have the truck you need right away, we can get it for you. The UHaul trucks feature low decks and easy-to use ramps for hassle-free loading, Moreover our tenants have the convenience of picking up the truck and returning it at in the same location for added convenience. To rent your UHaul truck from us, call us today at 719-602-4802. Be sure to bring a valid drivers license and proof of insurance. We can help match you with the perfect UHaul vehicle for your move.
Yes. We provide complimentary push-carts and dollies while you're at AAA Platte Storage to help you move larger items. Once you are done using them, please place all carts and dollies in their designated areas, by the main entrance to the building.
At AAA Platte, you have around-the-clock access to your storage unit, 7 days a week, 365 days a year via a personal security code.

You can enjoy 24-hour access to your storage unit. Also for your convenience, our offices are open seven days a week.

Our Office Hours are-
Monday - Friday: 9:00 a.m. - 5:30 p.m.
Saturday: 9:00 a.m. - 5:00 p.m.
Sunday: 9:00 a.m. - 4:00 p.m.

Our manager is available during office hours to answer any of your questions and for any in-person customer service such as selling supplies, and accepting rental payments.

During normal business hours, you can contact your property manager directly. Our call center can assist you after hours.
You will need to provide a valid, government-issued form of identification (e.g., driver's license, state ID or passport).
While we hate to see you go, we have made the move-out process simple for your convenience. Just clear out your storage unit, remove your lock and stop by our office to let us know that you're leaving. Once you have vacated your unit and informed us, we'll close out your account that day. As a courtesy, advance notice of your vacate data is appreciated, but not required.